★★★★★Google
"Really impressed with how quickly Drainworx responded. Sorted out our hot water the same day — professional, tidy and great value. Highly recommend."
Plumber Mackay · Queensland Building and Construction Commission (QBCC) licensed
Your Trusted Plumbing & Gas Services in Mackay
Licensed local plumber covering Mackay and the the Mackay region. Fast response, fixed quotes, certified work. 24/7 availability.
4.4Google rating
7+Google reviews
24/7Emergency plumbing
Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays is a licensed Mackay plumber and gas fitter.
Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays handles residential maintenance plumbing, gas fitting, hot water systems, blocked drains, leak detection and drain camera inspections across Mackay and the the Mackay region. The business is based at SHED 2/171 Sydney St, North Mackay, holds Queensland Building and Construction Commission (QBCC) licensing, operates 24 hours, 7 days, and can be called on 0458 940 300 for urgent plumbing jobs 24/7. See the dedicated plumber in Mackay page and emergency plumber Mackay page.
Queensland Building and Construction Commission (QBCC)Queensland Building and Construction Commission (QBCC) licence
51 services6 plumbing categories
MackayNorth Mackay base
Every job, every fixture.
Nine services we get called for most often. View the full 51→
Gas Plumbing
9 services · leak detection, fitting, certified.
Hot & Cold Water
9 services · leaks, lines, pressure.
Drainage
10 services · CCTV diagnose first.
Hot Water Systems
6 services · same-day swap, most cases.
Installations
11 services · toilet to dishwasher.
Commercial
6 services · fit-outs, lines, ovens.
Plumber Mackay · Licensed · Local · Reliable
Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays — Your Local Mackay Trade Team.
Our team handles every kind of residential plumbing across the the Mackay region. Whether it’s an emergency leak, a hot water failure, or a planned bathroom rebuild, we bring the same standard of work to every job — diagnosed accurately, quoted upfront, fixed cleanly.
Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays is fully licensed as a Queensland Building and Construction Commission (QBCC) licensed business. We service Mackay and the surrounding suburbs 24 hours a day, 7 days a week. No franchise call centre. No surprise call-out fees. No work without your approval.
View our services
Why choose us
Why choose Drainworx as your Mackay plumber.
We’re a Mackay-based plumbing operation focused on residential maintenance and gas work. Every job is done to Queensland Building and Construction Commission (QBCC) compliance standards and certified on completion. Plumbing isn’t supposed to be a mystery — we tell you what’s wrong, what it’ll cost to fix, and what the timing looks like, before any tool comes out.
Whether the work is a $90 dripping tap or a full bathroom re-plumb, the standard is the same. Fixed-price quote up front. Compliance certificate where required. Workmanship warranty per Australian plumbing regulation.
We don’t push services you don’t need. If the right answer is a $30 part, that’s the quote. If the right answer is a full system replacement, you’ll see why — and have the option to take the quote elsewhere if you’d like a second opinion.
Request a quoteWhat our customers say.
4.4 / 5
Average rating · 7 Google reviews
★★★★★Google
"Called Drainworx for a blocked drain and they had someone out within a few hours. Explained everything clearly, fixed the problem without any fuss. Good local team."
★★★★★Google
"Used Drainworx twice now — both times great service. Turned up when they said, did the job properly and cleaned up after themselves. Fair pricing too."
WaterMark certified install
Workmanship warranty
Local Mackay team
Cleanliness a priority
Friendly local team
Get in touch
Looking for a reliable plumber in Mackay? Get in touch today.
What makes us different
Different from other Mackay plumbers.
Most plumbing companies operate through a call centre. You phone, a stranger takes a job ticket, someone else turns up. That model can work for big-volume operations — it doesn’t work when you actually need someone who’s seen your job before.
Our model is simpler. The phone gets answered by the same team that does the work. The plumber who comes out today knows what was on the truck yesterday. Notes get kept. Photos get filed. Continuity matters when the bathroom you fixed last year develops a related issue this year.
Pricing is straightforward — quote first, fix second. We won’t start work until you’ve seen the price. We won’t bill you for parts you didn’t agree to. And if a repair turns out to be unfeasible mid-job, we tell you immediately, not after the bill is bigger.
View our services
Availability
7-day service in Mackay.
Our phone is open 24/7 for urgent plumbing and gas issues across the the Mackay region. Call 0458 940 300 for a live ETA based on the suburb, job type, and current bookings.
Why Mackay homeowners call Drainworx.
A burst pipe doesn’t politely wait for business hours, and neither does a failed hot water system. For urgent jobs across Mackay and the Mackay region, call for a live ETA before booking.
Serving Mackay plumbing customers.
Payment plans and discounts.
Common questions about hiring a Mackay plumber.
Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays quotes a fixed price before any work starts in Mackay - you approve the cost upfront with no surprise add-ons. The price depends on the job; call 0458 940 300 for a clear quote on blocked drains, hot water, gas or general plumbing.
Yes. Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays works under Queensland Building and Construction Commission (QBCC) licensing and issues a Form 4 Certificate of Test on regulated plumbing and gas work across Mackay and the Mackay region. Fully licensed and insured.
Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays is a local the Mackay region team working near Mackay, so jobs are prioritised by urgency. For a burst pipe, blocked drain or no hot water, phone 0458 940 300 and the team gives an honest arrival window for your Mackay address.
Yes. From Mackay, Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays covers North Mackay, South Mackay, Mount Pleasant, Andergrove and the wider the Mackay region. Same crew every visit, fully licensed under Queensland Building and Construction Commission (QBCC).
Drainworx Plumbing, Gas & Roofing Mackay & Whitsundays repairs and replaces hot water systems and carries out gas fitting, leak detection, blocked drains and bathroom plumbing across Mackay. Licensed under Queensland Building and Construction Commission (QBCC) - call 0458 940 300 to book.
Gas appliance and plumbing brands we install + service
Rinnai
Rheem
Bosch
Westinghouse
Fisher & Paykel
CaromaNeed a reliable plumber in Mackay? Get a quote today.
Phone goes straight through. Call for the current Mackay emergency ETA before we book the job.